Consultation Policies

At Shana’s Island Spot, we are delighted to offer complimentary consultations designed to thoughtfully explore your event vision. Each session is tailored to discuss your ideas, menu inspirations, from elegant Artisan Boards to authentic Jamaican entrées and sides, and your unique requirements, ensuring every detail aligns beautifully with your expectations.

Key Guidelines:

By Appointment Only: Complimentary consultations are available by appointment to ensure a focused, personalized experience.

Tailored Discussion: Sessions provide an opportunity to explore event concepts, menu selections, signature dishes, and preliminary planning. Detailed menu design, tastings, or custom culinary services are arranged separately to ensure the highest level of attention and care.

Preparation Encouraged: To make the most of your consultation, please provide event details, estimated guest count, preferred dates, desired menu items, and any special considerations in advance.

Non-Binding: A consultation does not constitute a contractual agreement. Confirmed events are subject to a separate service agreement.

Exclusive Experience: Complimentary consultations are intended for serious inquiries. Follow-up planning sessions or additional meetings may be arranged to accommodate complex or large-scale events.

Final details are subject to change based on market conditions, menu customization, and guest count. All selections and services will be confirmed in a formal catering proposal or invoice. A signed agreement and deposit are required to secure your event date. Applicable taxes, delivery fees, and service charges may apply.

Please Note: Menu substitutions or dietary accommodations may influence final details. If there is a dish not listed on the menu, we welcome your request, custom creations are always available. All dishes may be tailored to your preferences.

Kindly inform us of any food allergies prior to ordering. While every effort is made to accommodate dietary needs, we cannot guarantee an allergen-free environment and are not liable for allergic reactions to ingredients used in our kitchen.

Every consultation with Shana is an opportunity to begin a bespoke culinary journey, bringing the warmth, elegance, and vibrant flavors of Jamaica to your table with precision, passion, and care.